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Best Practices
April 3, 20265 Time Tracking Habits That Improve Collections
By Track Billed Time
Every managing partner knows the frustration: hours worked but never recorded, entries submitted weeks late with vague descriptions, and invoices that clients push back on because they can't tell what they're paying for. Here are five habits that consistently improve collections: **1. Enter time the same day — ideally in real time.** The longer you wait, the less detail you capture. A running timer eliminates the guesswork. **2. Write descriptions your client would understand.** "Research" doesn't cut it. "Researched applicability of Section 203(b) safe harbor to proposed transaction structure" tells the client exactly what they're paying for. **3. Review entries before the end of each week.** A quick Friday review catches missing entries and lets you correct descriptions while the work is still fresh. **4. Invoice promptly.** Firms that invoice within 7 days of month-end collect faster than those that wait 30+. The work is still top of mind for clients. **5. Track realization rates by client.** Some clients consistently write down your time. Knowing which ones — and why — lets you have better conversations or adjust your approach. The common thread: specificity and speed. The more detailed and timely your records, the fewer disputes and the faster you get paid.